Collection of DEAs issued by DWP suspended

The Department of Work and Pension (DWP) have issued a statement on their debt management telephone line, advising that all debt management collection in relation to over payments of benefits, tax credits and social funds have been suspended for a temporary period. They will not be issuing any new collection notices nor collecting any debt during this time.

Employers who process Direct Earning Attachment Orders (DEAs) for DWP via their payroll are advised to suspend all DEA collections and to not set up new orders that may have recently been received. There is no required to speak to an advisor or gain authorisation to action this.

The GOV.UK website issued an update on 3 April 2020 advising that ‘DWP are writing to employers to ask them to temporarily stop benefit debt repayments. You should not make any DEA deductions to your employees’ pay in April, May or June 2020. You’ll be told if this will be extended.


Should you require assistance or have any questions around the above or payroll, please contact Sarah Ashton who will be happy to help.